Novopress tools are manufactured on a high quality Level with regards to materials and processing . Because of that the tools have a long lift-time with constant pressing results. Novopress trusts in this quality and proofs this with a customer-oriented warranty concept.
Warranty 2 years
Novopress offers for all new pressing units, pressing tools and accessories a warranty of 24 months. The warranty time starts with the purchasing of the tool and has to be proven with the invoice. Batteries and chargers are excluded. The warranty period for those is 12 months after the date of purchase.
Within this warranty period Novopress covers all costs for the repair of all damages related to the used materials of the product or the manufacturing. Damages caused by incorrect use are not covered by the warranty.
1 year additional guarantee for new pressing units, adaptor jaws and press collars
Novopress offers an additional guarantee of 1 year for all new pressing units, adaptor jaws and press collars if they are maintenanced at least every 12 months from Novopress or an authorised service partner.
3 years additional guarantee for new press jaws
Novopress offers an additional guarantee of 3 years for all new press jaws, mother jaws and press inserts, if they are maintenanced at least every 12 months from Novopress or an authorised service partner.
You can find more details about the Novopress warranty in the instruction manual attached to your Novopress product.