Service
Novopress offers extensive, customer-friendly service. If you want to have maintenance work done on your equipment or need a defect fixed, you will have many options to resume your work quickly with a flawless piece of equipment. Use one of our service points, Novopress workshop service, or the service truck.
Servicepoints
To be able to provide on-site help quickly, Novopress has established service partners in Germany and many other countries. There you can get the same qualified service you would find in our plant, saving you transportation time.
Repair Shop Service
Just send your tool to our workshop. Your equipment will be given an expert examination and worked on. If repairs are needed, we will create a qualified cost estimate and send it to you for approval before we do any work.
Address:
Novopress GmbH Pressen und Presswerkzeuge & Co. KG
Werkstattservice
Welserstraße 7
41468 Neuss
Germany
Our delivery address has changed with effect April 1st 2019: Welserstrasse 7, 41468 Neuss, Germany
Please use the new address only for shipping your goods to Novopress.
Service Truck
With the service truck, you can have your equipment maintained and repaired directly on site. We organize regular maintenance appointments with sanitation specialists throughout Germany and elsewhere in Europe. If you have ten units or more, we will come to you as well. If repairs should be needed, we will issue a cost estimate or an exchange offer. To set up an individual appointment, please use the following contact information:
Novopress GmbH Pressen und Presswerkzeuge & Co. KG
Mr. Alfred Tillmann
E-Mail: servicemobil@novopress.de
Mobile: +49 (0) 172 292 3928
Fax: +49 (0) 2131 288 90